December 6, 2023

TNN Newspaper

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Electricity Consumers In Calabar Kick Over Poor Services

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Godwin AJOM, Calabar


Some electricity consumers in Calabar, the Cross River State capital, have complained over the poor services being rendered by the Port Harcourt Electricity Distribution Company, PHED.

According to some of them who spoke separately with TNN, the supply of meters was taking too long and that the recent hike in prices of the meters from N44,896.17 to N58.661.62 was without considerations for the present economic challenges they were facing.


Narrating their experiences, some of them described the process as discouraging and economically malicious. “I am Mr Ezekiel, I don’t think this PHED are responsible, consumer protection rights demand I enjoy the services I pay for, but these guys will collect money from us and supply light for two hours; or some days you will not even see light.


“Maybe we will need to lead a mass protest to that office this month because it is becoming too much. The regulatory bodies aren’t helping matters too, they should talk to these people, else we the consumers will do our best to demand for our rights,” he said


Mrs Gladys at Ekpo Abasi said “if I see any of them here, we will send them away, they are not giving us light, after they will say we don’t pay, meanwhile we are not owing them. My problem in this whole thing is that I am tired. I paid for my metre last month, and they are still asking me to wait, that some persons who paid before me have not had theirs yet.”

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Another respondent, Miss Patricia said “you know that now money is hard, the increment of this price is not fare o. You know how difficult things are now. I cannot come and tell you that I like this price increment. I don’t like it.”



Efforts to speak with the head, PHED Calabar office, was abortive as they declined requests for an interview. They said they were not officially authorised to address the press.

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